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Equip your team with the latest research, knowledge and news.
Equip your team with the latest research, knowledge and news.
To serve and retain customers in today's economy lenders must be able to provide an efficient service. Read how we partnered with Sierra Pacific to help them reduce their mortgage refinance process from 28 to 7 days.
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States Title
Adapting new technology into your mortgage loan process is just the first step in streamlining your in-house procedures. Catch up on our most recent Ask the Expert webinar where nationally recognized underwriter, Dani Hernandez, chats with States Title’s Senior Director of Business Ops, Jessica Shamoun, about the importance of residing your workflow, and the impact the CARES Act and newly announced Adverse Market Refi fee have on our industry.
Jessica Shamoun
Adapting new technology into your mortgage loan process is just the first step in streamlining your in-house procedures. Catch up on our most recent Ask the Expert webinar where nationally recognized underwriter, Dani Hernandez, chats with States Title’s Senior Director of Business Ops, Jessica Shamoun, about the importance of residing your workflow, and the impact the Cares Act and newly announced Adverse Market Refi fee have on our industry.
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25m
Amy Tankersley
Women are among the fastest-growing segments of homebuyers, and in large part, they have the work of U.S. Supreme Court Associate Justice Ruth Bader Ginsburg to thank for it. Here’s how Ginsburg’s tireless advocacy for equality created important mortgage and homeownership opportunities for women and other groups that have historically faced discrimination in our country.
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7m
Moshe Abudarham
As nice as better processes, time-saving automations, and easier closings are for lenders, brokers, underwriters, and title and escrow providers, arranging mortgages is a relationship business.
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4m
States Title
The conventional mortgage closing is time-consuming, costly, and confusing, and the arcane process known as fee collaboration is a function ideal for innovation. By applying machine learning, States Title’s new Instant Closing Disclosure generates a complete, accurate settlement statement in just one minute – bringing us one step closer to our vision of creating the instant closing experience.
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5m
Amy Tankersley
Missing your water cooler chats during the pandemic? Mortgage industry speculates about the timing of the new Adverse Market Refi Fee.
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5m
Moshe Abudarham
“Failure to implement technology hurts lenders, too.” writes Max Simkoff in a recent article in Forbes on the current disconnect between demand and supply – notably of notaries – impacting mortgage refinances and resales across America.
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3m
States Title
It has never been more important to adapt technology into a mortgage loan process. Catch up on our most recent Ask the Expert webinar where Thuan Nguyen, CEO, Loan Factory, chats with States Title's CTO, Hasan Rizvi, about leveraging technology to increase customer satisfaction and the importance of adapting quickly in the wake of a crisis.
Hasan Rizvi
It has never been more important to adapt technology into a mortgage loan process. Catch up on our most recent Ask the Expert webinar where Thuan Nguyen, CEO, Loan Factory, chats with States Title's CTO, Hasan Rizvi, about leveraging technology to increase customer satisfaction and the importance of adapting quickly in the wake of a crisis.
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25m
Amy Tankersley
Fannie Mae and Freddie Mac have delayed implementation of their adverse market refinance fee until December 1, giving mortgage lenders three months to prepare to go live. Here are three changes lenders can expect in the coming months – along with one less worry that may surprise you.
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9m
Amy Tankersley
Lenders: When was the last time you received a complete, error-free Closing Disclosure from your title and escrow processor in under an hour? Probably never. States Title is addressing this common pain point with the same innovative approach we have taken to develop our suite of patented instant title underwriting solutions.
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4m
Amy Tankersley
Answers to your burning questions about the government-sponsored enterprises’ plan to assess a 0.5-percent fee to all refi transactions, effective Dec. 1.
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10m
States Title
There is a lot to understand about the new FHFA’s pricing announcement. Catch up on our most recent Ask the Expert webinar where Chris George chats with States Title, CEO Max Simkoff about this new refinance fee, the impact of COVID-19 on a mortgage lenders process and the move to a fully digital close.
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30m
Max Simkoff
There is a lot to understand about the new FHFA’s pricing announcement. Catch up on our most recent Ask the Expert webinar where Chris George chats with States Title, CEO Max Simkoff about this new refinance fee, the impact of COVID-19 on a mortgage lenders process and the move to a fully digital close.
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30m
Amy Tankersley
Like any set of mortgage consumers, high-net-worth clients – celebrities and successful businesspeople – have their own unique needs and expectations for their mortgage closing. Lenders must partner with title and escrow providers that can support their clients’ demands for high-touch, responsive service.
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6m
States Title
When the opportunity to refi her mortgage presented itself, a national bank’s mortgage supervisor turned to States Title, her company’s trusted title partner, to handle her transaction. Find out why States Title was the “obvious choice” for her refi experience.
Amy Tankersley
To date, borrower satisfaction may have been considered a “nice-to-have” component of mortgage lenders’ sales strategy as opposed to a “must-have,” but in today’s challenging market conditions, measuring CSAT is more important than ever.
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15m
States Title
How has COVID-19 changed the way real estate transactions are conducted? Compass Founding Member Monica Pauli and real estate agent Kate Tomassi share how they have had to adapt to the ‘new normal’.
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30m
Max Simkoff
How has COVID-19 changed the way real estate transactions are conducted? Compass Founding Member Monica Pauli and real estate agent Kate Tomassi share how they have had to adapt to the ‘new normal’.
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25m
States Title
Today's savvy borrower can effortlessly shop around online for a trustworthy lender that offers fast turnaround times, low fees and great service. One of the largest lenders in the world is determined to stay ahead of the competition with increasingly efficient processes enabled by bleeding-edge technology.
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10m
States Title
To serve and retain customers in today's economy lenders must be able to provide an efficient service. Read how we partnered with Sierra Pacific to help them reduce their mortgage refinance process from 28 to 7 days.
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10m
States Title
Home Point Financial turns to like-minded States Title to quickly ramp up support for an efficient, closing experience
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15m
Amy Tankersley
Forward-thinking title companies are launching “instant title” solutions to help their lender customers streamline the closing process. How are States Title’s solutions different from other ‘instant’ title products on the market?
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4m
States Title
What has the COVID-19 pandemic taught us about the power of community? Sarah Friar, CEO of Nextdoor, shares her insights.
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30m
Max Simkoff
What has the COVID-19 pandemic taught us about the power of community? Sarah Friar, CEO of Nextdoor, shares her insights.
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25m
Amy Tankersley
Close a mortgage refinance in a week? It’s not as crazy as it sounds, according to Jay Promisco, Chief Production Officer at Sierra Pacific.
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6m
Amy Tankersley
States Title’s detailed customer SLAs and seamless systems integration ensure customer satisfaction and success from day one.
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6m
Amy Tankersley
What is the difference between customer service and customer success, and why are both essential to driving CSAT scores for consumers?
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4m
Amy Tankersley
When a loan closes, the work of our white-glove title service is far from over. Find out how our post-closing quality management process guarantees a threefold victory for our team, our customers, and ultimately, their customers.
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7m
States Title
A candid look into getting back to the basics in front of a whiteboard and redesigning and reimagining how a mortgage should work to achieve the end goal of closing a mortgage in 7 days.
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30m